Questions
Frequently Asked
Here we've compiled the most frequently asked questions from our valued customers to help you find the information you need quickly and easily. If you don't find your answer here, please don't hesitate to contact us directly through our contact page.
What services do you offer? And what is the lens of art?
Artlens is a company specializing in providing professional photography, video production, and visual content solutions in Saudi Arabia. Our services include event photography, product photography (including 360° and live photography, including 3D virtual tours), portrait photography, real estate photography, fashion and style photography, advertising video and motion graphics production, and marketing content creation.
Where is the headquarters of Lens of Art located? And do you offer your services outside of Riyadh?
Our headquarters are located in Riyadh, Saudi Arabia.
Yes, we offer our services throughout Saudi Arabia, and we can coordinate to provide services in other regions depending on the nature of the project.
What distinguishes Art Lens from other photography companies?
We offer flexible and diverse pricing packages to suit various needs and budgets. We can also design a customized package based on your unique project requirements. Please contact us for a detailed quote.
How can I book a photography service with Lens of Art?
You can book a photography service by contacting us via the contact form on our contact page, by calling us directly on phone number 0506900307, or by sending an email to Info@artlensvip.com. It is preferable to provide us with as many details as possible about your project or occasion in order to provide you with the best offer.
Do you offer photo and video editing and processing services?
Yes, all our services include professional image and video processing and editing to ensure the best possible results. We can also provide additional editing services, upon request.
Can I use the produced images and videos for marketing purposes?
Yes, in most cases, customers are granted a license to use the produced works for marketing and promotional purposes. Please review the contract terms for full details on the scope of permitted use.
Do you offer specific pricing packages for your service?
Artlens is distinguished by its dedicated creative team, use of cutting-edge technology and equipment, focus on cinematic quality and compelling storytelling, and delivery of comprehensive solutions from concept to execution. We are committed to professionalism, passion, and collaboration with our clients to ensure their vision is realized and their expectations exceeded.
How long does it take to deliver photos and videos after the project is completed?
Delivery time varies depending on the size and type of project. We will provide you with an estimated delivery schedule upon signing the contract. We are committed to delivering high-quality work on time.
What type of equipment do you use for filming and production?
At Lens of Art, we use the latest professional cameras, advanced lenses, integrated lighting systems, and high-quality audio equipment, as well as industry-leading editing and processing software to ensure the highest quality in photos and videos.
Can I review the work before final delivery?
Yes, we definitely believe in close collaboration with our clients. We will provide you with initial drafts for review and feedback before final delivery to ensure your complete satisfaction with the work.
Who owns the intellectual property rights to the images and videos after delivery?
Intellectual property and usage rights are defined in the contract between Lens Art and the client. Generally, the client obtains a license to use the produced works for the agreed-upon purposes, while Lens Art retains the original intellectual property rights unless otherwise agreed.
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